Most reminder programs offer only text and email in their basic package and voice calls costs extra. While reminders are not new to dental offices, this one is unique. The DentalTek Rapid Call system, generates automated reports so you can see in black and white the productivity achieved and the effectiveness of the system.
The positive message the patients are receiving is the exact messaging your want them to hear on every call. The pre-recorded voicemail sounds fresh and enthusiastic instead of tired. Our proprietary system, contacts 3 times more patients in the same amount of time as it takes for your office staff currently to make and complete one call.
As this prerecorded message is being left, simultaneously the next call for your staff is being dialed. If the patient does not answer, the system delivers a prerecorded voicemail, email or text message. Generates automated list of patients as defined by the user and automatically calls the next patient on the list. What this means to your practice is simply more contacts, more patients and more realized revenue. Again, studies show that you can make 3-4 times more calls than traditional dialing and the system generates reports to measure its effectiveness. Your staff won’t waste valuable time waiting for the beep to leave a message.
With the push of a button, the computer automatically dials the next person on the list as the system is leaving a message with the last unreached patient. Using our innovative smart phone, if a live person answers, they simply make an appointment, but if they get a voicemail, that’s when Rapid Call becomes a game changer. Next, a staff member pre-records a voicemail requesting an action for example, asking a patient to call and schedule an appointment. How it works:įirst, Rapid Call allows your team to create groups of patients to reach out to according to treatment plans. Your staff is more effective and productive and the results are measurable. This technology has been shown to produce much higher call volume in significantly less time. Rapid call technology accelerates the essential outbound callback process by deploying a pre-recorded message when voice mails picks up, freeing up your staff member to rapidly move to another call. Rapid Call is part of our office smart phone suite of solutions included with Dental Cloud Services.
VOIP High-tech state-of-the-art phones save money over traditional phone services Practice Management Software system integration:Īutomatically displays patient information, eliminates searching for information on multiple screens, creates a “Call Center” capability to a single doctor’s office, and makes scheduling easier and more efficient for the office staff.Įasy to use web-based phone system configuration: Consistent caller-ID on outgoing calls from multiple phones, control over all routing to multiple locations, and portability of phones to multiple locations. Your office staff will be better prepared to discuss any of these important items with your patient. You can easily access information such as patient notes, recommended treatment plans, scheduled appointments and outstanding balances. When a call comes in, the smart office phone recognizes the number and automatically displays the patient data on the phone and computer screen. It fully integrates with your existing practice management software and makes scheduling easier and more efficient. Our smart office phone is a voice over IP high tech system that saves money over traditional phone services. But, Cloud based systems are always up to date, backed up and secure. Everything is easier and less expensive to maintain when you have one company that works with and is familiar with all your technology. Because your management system and other software programs are in the cloud, DentalTek can manage all your critical systems from a single source. This is important: Cloud software is always up to date, thus eliminating the need to get updates and run them on every single computer in your practice. This saves money on hardware costs since you won’t need to invest in a new server, or top of the line workstations and it decreases ongoing maintenance costs.
Our platform makes your current infrastructure better and more efficient. The best part about it, there is no training needed or any conversion to get you on a new, unfamiliar software. DentalTek offers a hybrid cloud solution that takes your current practice management software platform and integrates it into the cloud.